How To Register Ez Pass Md

Frequently Asked Questions

Contact

For residents of Virginia with permanent upper limb mobility impairment.Click here for more than data.

If you lot already have your On-the-Go standard or Flex transponder annals information technology here to ready your business relationship.

For residents of other Eastward-ZPass network states: Visit your country'southward East-ZPass service center website:

Delaware	New Hampshire
Florida	New Jersey
Illinois	New York
Indiana	North Carolina
Kentucky	Ohio
Maine	Pennsylvania
Maryland	Rhode Island
Massachusetts	Westward Virginia
Minnesota

Frequently Asked Questions

Due east-ZPass Overview:

What is E-ZPass?
What is E-ZPass Flex?
How do I switch betwixt Price and HOV modes when using Flex transponders?
How does E-ZPass piece of work?
Who runs the E-ZPass programme?
Where is Due east-ZPass accepted?
Where is East-ZPass from other states accustomed in Virginia?
How much does information technology price to open an E-ZPass account?
Is my E-ZPass account data private and secure?
Do I get a discount on tolls if I have an E-ZPass?
Can I pay greenbacks if I have an Due east-ZPass transponder in the car?
Is my information secure with E-ZPASS Virginia?

Ordering An Due east-ZPass:

How tin can I open an E-ZPass business relationship?
Do I take to have a credit card to open up an E-ZPass business relationship?
How do I obtain an additional E-ZPass transponder?
How long does it take to receive an Due east-ZPass transponder?

Registering Your New E-ZPass Transponder:

How do I register my On-the-Go transponder?
What data practice I need to annals an On-the-Go transponder?

Installing & Using Your E-ZPass:

How do I install my E-ZPass transponders?
How before long can I utilize my On-the-Get transponder?
How practise I maintain enough funds in my business relationship?
What are the benefits of Automatic Replenishment?
How practise I update my Credit Card or ACH information?

Using E-ZPass At A Cost Berth(In VA. or Out-of-State):

What do the lights at the tollbooth mean?
Why are the posted speed limits at the toll booths so low?
What should I do if I plan to drive out-of-land?

Managing Your E-ZPass Account:

Why is my Eastward-ZPass transponder not working?
How can I render or substitution my East-ZPass transponder if information technology is no longer working?
Do I need to register all my vehicles?
Tin can I switch my E-ZPass transponder to another vehicle?
What practise I do if I buy a new motorcar, move, or modify my credit card?
How practice I use the Automated Phone System?
What if I forget my Pin Number?
Are the funds in my E-ZPass account assigned to a detail transponder?
Tin can I get a argument to track my expenses?
Can I become a receipt at the tollbooth when I use my E-ZPass?
Why am I charged if my E-ZPass transponder is lost, damaged or defaced?
How do I shut my Eastward-ZPass account?
Inactive Account?

E-ZPass For Motorcycles and When Towing Trailers:

Tin I become an E-ZPass transponder for my motorcycle?
Can I employ my E-ZPass transponder if I tow a trailer or my boat?

Carpooling with E-ZPass:

What is Due east-ZPass Flex?
How exercise I commutation a standard transponder for a Flex transponder?
How do I switch between Toll and HOV modes when using the Flex transponder?
Exercise I need a Flex transponder?

Misc. Matters:

Are business organization accounts bachelor?
Business Account vs. Personal Business relationship
How many people use East-ZPass?

Donations:

What is Bulldoze SMART Virginia?
How tin can I make a donation to DRIVE SMART Virginia Education Fund?
Will 100% of my donations to DRIVE SMART Virginia Educational activity Fund stay in Virginia?
Is my donation to the Bulldoze SMART Virginia Teaching Fund taxation-deductible?
Can I cancel my recurring donation to DRIVE SMART Virginia Education Fund?
Is in that location an authoritative fee to collect my Bulldoze SMART Virginia Education Fund donation?

ane. What is E-ZPass?

Due east-ZPass is an electronic price collection system. Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. Equally they travel through the toll facilities, tolls are automatically deducted from their pre-paid E-ZPass account.

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2. What is East-ZPass Flex?

The Eastward-ZPass Flex is a switchable East-ZPass transponder that will let you take reward of cost-costless travel on the 64, 66, 95, 395, and 495 Express Lanes in Virginia. The East-ZPass Flex will work on any price facility where E-ZPass is accepted. Due east-ZPass Flex Transponders provide additional functionality which let drivers to identify when their vehicle can be classified as High Occupancy Vehicle (HOV) to obtain a disbelieve on those facilities that support the additional Flex functionality. If the required number of people are in the vehicle, and you want to drive on the 64, 66, 95, 395, and 495 Express Lanes for free, you need to switch the E-ZPass Flex to HOV mode before you get on the road. These toll facilities volition non charge your E-ZPass business relationship if you travel with your E-ZPass Flex in HOV manner and have the required number of people in the vehicle. Drivers traveling with less than the required number of people in the vehicle on a Toll Facility with a discount should set up their E-ZPass Flex to toll-paying fashion and the toll volition be electronically debited from their East-ZPass account. The E-ZPass Flex volition piece of work anywhere E-ZPass is accepted, regardless of the position of the switch. Yous do not need an East-ZPass Flex if you do not plan to travel on the 64, 66, 95, 395, or 495 Limited Lanes with the minimum number of people to authorize for the HOV discount.

Flex transponders are only available for 2-axle vehicles since other vehicle types are not permitted to use the Express Lanes.

Delight Annotation: Users who have not used their Flex transponder for HOV transactions on the 64, 66, 95, 395, or 495 Express Lanes for any prior twelve-month period may be asked to commutation their Flex transponder for a standard transponder (at no cost). Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $x.00.

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3. How do I switch between Cost and HOV modes when using Flex transponders?

Before your trip on the High Occupancy Toll (HOT) or the 64, 66, 95, 395, and 495 Limited Lanes, it'southward of import that y'all set your Eastward-ZPass Flex to the correct fashion based on the number of occupants that will exist in your vehicle when you lot're driving on the HOT or the Express Lanes. If there are the required number of people in the vehicle, prepare your East-ZPass Flex to HOV mode. These cost facilities practice not charge y'all a price if your E-ZPass Flex is set to HOV style. If you lot have fewer than the required number of people in your vehicle, select the toll-paying mode on the E-ZPass Flex to have the toll automatically debited from your business relationship. You tin can modify modes using the switch located at the bottom of the Eastward-ZPass Flex device. Just motion the switch to select "HOV ON" or toll-paying mode (roofing "HOV ON"), depending on the number of people in your vehicle. You lot will hear a beep when yous modify the setting to HOV ON way. Make sure your Due east-ZPass Flex is set to the advisable style before you lot start driving.

The E-ZPass Flex will work on other cost roads that accept E-ZPass regardless of the position of the switch.

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4. How does E-ZPass work?

When y'all open a prepaid account, yous receive a small electronic transponder that attaches to the windshield inside your machine or to your license plate. Within the transponder is a bombardment-powered electronic chip encoded with a unique identification code. When y'all travel through an E-ZPass toll facility, an antenna at the toll plaza reads the information contained in your transponder. The appropriate cost is electronically debited from your prepaid E-ZPass business relationship.

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five. Who runs the E-ZPass program?

The Virginia Department of Transportation runs the program in Virginia.

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half dozen. How many people use E-ZPass?

In Virginia, there are more than 2,300,000 active E-ZPass transponders. There are between 16 and 20 million electronic toll transactions a month.

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7. Where is East-ZPass accepted?

You can utilize your E-ZPass transponder on all toll roads with especially marked "E-ZPass" lanes. This currently includes roads in Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia,West Virginia, North Carolina, Kentucky, Florida and Minnesota.

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8. Where is E-ZPass from other states accepted in Virginia?

All Virginia toll roads have out-of-land Eastward-ZPass:

Northern Virginia - Dulles Toll Route, Dulles Greenway, 66 Express Lanes Inside the Beltway, 95/395, and 495 Limited Lanes.
Hampton Roads - 64 Limited Lanes, Coleman Bridge, Chesapeake Pike, Chesapeake Bay Bridge Tunnel, ERC, Southward Norfolk Jordan Bridge and Dominion Blvd.
Chesterfield County - Powhite Parkway Extension, Pocahontas 895 (Route 895)
Richmond - The RMA Expressway Organization:
The Downtown Expressway (Land Road 195) from Meadow Street east to the I-95 Interchange
The Powhite Parkway from Idlewood Artery s to and ending at Chippenham Parkway
The Boulevard Span (nicknamed the "Nickel Span")

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ix. How can I open an Eastward-ZPass business relationship?

If you lot are a Virginia resident, y'all can open up your East-ZPass business relationship in any of these unproblematic means:

Employ online

Personal Account Awarding or Business Business relationship Awarding
Call one-877-762-7824
Visit ane of our Service Centers or DMV partner locations
By picking upwardly a transponder at an E-ZPass On-the-Go retailer and registering online or by phone. A list of retail stores conveying Virginia E-ZPass On-the-Get transponders can exist found here

Residents of Virginia with permanent upper limb mobility harm (Click here for more information.) in accord with Department § 33.two-613 D of the Code of Virginia may be eligible for toll-free passage on Virginia toll roads.

Residents of other states should click on their state to apply to their home agency: Delaware, New Jersey, Illinois, New York, Indiana, North Carolina, Maine, Ohio, Maryland, Pennsylvania, Massachusetts, Rhode Isle, New Hampshire, Westward Virginia, Kentucky and Florida.

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ten. How soon can I use my On-the-Go transponder?

You can use your OTG transponder immediately in VA but will need to register at least 48 hours before using it out-of-land.

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eleven. How exercise I annals my On-the-Go transponder?

Go to the registration page on this website
Calling the Client Service Center at ane-877-762-7824
Visiting any of our walk-in centers or DMV partner locations
Note: The replenishment amount and the replenishment threshold (low balance) levels are increased for each additional transponder added to your E-ZPass business relationship

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12. What information do I need to annals an On-the-Get transponder?

To register your transponder yous will need:

ID numbers located on the transponder
Driver'south license
The license plates and vehicle information for the vehicle on which yous will utilize your E-ZPass
Payment information to add to your business relationship and/or set automatic replenishment

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13. How much does it cost to open an E-ZPass business relationship?

In order to open an E-ZPass business relationship online or at a Service Eye, you need to pre-pay a minimum of $35 in tolls.

Transponders are likewise available in select retail stores in E-ZPass On-the-Get Kits for $35. Both Flex and Standard E-ZPass transponders are available in Northern Virginia retail stores. The $35 payment for an On-the-Go transponder includes $fifteen of prepaid toll remainder for immediate use in Virginia plus an additional $20 prepaid cost residuum subsequently the transponder is registered to an account.

Retail transponders can exist used immediately in Virginia merely should be registered equally soon every bit possible to enable utilise out-of-country and to claim the full rest.

Note that the transponders remain the property of the Virginia Department of Transportation and must be returned to the Service Center when the business relationship is airtight or the customer volition be liable for the lost/stolen fee ($10 for a standard transponder, $twenty for a Flex transponder).

If you drive the toll roads frequently, nosotros recommend that you contact us or log into your account to increase your Replenishment threshold (depression rest) level and replenishment amount to accommodate your average monthly price usage.

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fourteen. Practice I accept to accept a credit card to open an E-ZPass account?

You lot tin open an E-ZPass account using cash, check or credit card. Personal and Business Accounts with five or more E-ZPass transponders must be set to automatically replenish which requires a credit bill of fare or checking/savings banking concern routing and account number plus a credit card (non linked to the aforementioned bank account) every bit a secondary, backup payment method.

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15. Is my E-ZPass business relationship information private and secure?

Yes. The Virginia Department of Transportation is committed to protecting your privacy and the security of your account. Please refer to our Privacy Policy and Spider web Policy statements.

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16. How do I maintain enough funds in my account?

The easiest way to maintain funds in your Eastward-ZPass account is to choose automated replenishment. When your account balance reaches the low balance level, your replenishment grade of payment will exist charged for the replenishment amount and the funds will be posted to your account and added to your available remainder. Payment options include credit/debit bill of fare or checking/savings account electronic funds transfer via ACH and a credit card.

If you cull manual replenishment, you can add funds to your account by logging in to your account and making a payment from this website. You will need to establish a username and password. You can also call our price-free automated line, 1-877-762-7824 to make a credit carte payment. You lot will need both your account number and your Pivot number to utilize this automated phone system. You can besides make a payment in person at our Service Center locations, partner DMVs, post payments to the Service Heart.

Examples:

If you have ane E-ZPass transponder, you will owe a replenishment corporeality of your average monthly tolls, or minimum of $35 (whichever is greater) when your account'due south available remainder reaches your low residue level.
If you lot accept three E-ZPass transponders, you will owe a minimum replenishment amount of your average monthly tolls, or minimum of $105 (whichever is greater) when your account'south available balance reaches your low rest level.

If you take chosen automated replenishment, your replenishment amount will exist periodically recalculated to ensure you need to furnish approximately merely once per month. Your low residue amount will be periodically assessed to ensure yous accept at to the lowest degree iii days of tolls to ensure coverage in the consequence that there are problems with your replenishment.

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17. What are the benefits of Automatic Replenishment?

Automatic Replenishment is the most user-friendly way to maintain funds in your account. When y'all achieve your low balance, your selected method of payment is charged automatically to replenish your account. Automatic replenishment eliminates the need to constantly monitor your account rest and spend time authorizing replenishment payments. Information technology saves yous fourth dimension and helps eliminate the possibility of toll violations because y'all ran out of funds in your account. Note that your card and expiration dates must exist valid for this process to be successful.

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18. How do I update my Credit Card or ACH information?

Log in to your account with your username and password. Then click Payment from the Business relationship Carte du jour. Select Update Payment Method. Yous tin can employ this link to accept yous to the login page.

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19. How long does it take to receive an Due east-ZPass transponder?

When you contact our Customer Service Eye at one-877-762-7824 or apply online to open up an business relationship or request an additional transponder, the transponder is sent out inside two business days. For aforementioned day service, pick up an On-the-Go transponder at a retail store or visit i of our Service Centers or partner DMV locations:

E-ZPass Virginia

Telephone
Toll-Free Number: ane-877-762-7824
Virginia Relay Center (TTY Callers): i-800-828-1120
Automated Phone System is available 24 hours
Customer Service Representatives are bachelor Monday-Friday 7 a.thou. - vii p.m.

E-mail
customerservice@ezpassva.com

Mail
E-ZPass Client Service Center
P.O. Box 1234
Clifton Forge, VA 24422-1234

Telephone: 877-762-7824
Fax: 540-302-4773

Hours : Monday-Friday 7 a.one thousand. - 7 p.yard.

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xx. Practice I need to register all my vehicles?

Yes. To ensure seamless employ of the East-ZPass transponders in any of your vehicles, you should include the license plate number, state of registration, vehicle type, vehicle make, model, yr and color of all your vehicles. You lot can make changes via the myaccount website or e-mail vehicle changes to customerservice@ezpassva.com including your account information. Annotation: The accuracy of the license plate data is critical. Equally vehicle information changes, information technology is important to keep that data upwards-to-date and accurate on your E-ZPass account.

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21. Are business organization accounts available?

Yeah. Business accounts are welcome merely special rules apply. For assistance, call one-877-762-7824 or contact your nearest Service Center.

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22. Business Account vs. Personal Account

A Personal E-ZPass account is for personally owned or leased cars, pickup trucks, vans, motorcycles, or RVs.

Business East-ZPass accounts are for those who prefer to hold their account in a business name and could include:

Those who accept vehicles with more than two axles
Vehicles with greater than seven,000 lbs. maximum gross weight

A business concern can open up an E-ZPass pre-paid toll business relationship by submitting the Eastward-ZPass Business Account Application online, by visiting your nearest Service Middle, or by calling i-877-762-7824. The name of the business organization and EIN (Employer Identification Number) are required. Please provide the names of two individuals who are authorized to manage the account and their telephone and electronic mail contact information. A credit card for initial payment is needed to open an account online. Each account with v or more transponders is required to select automatic replenishment as the replenishment pick.

For assistance, call 1-877-762-7824 or visit your nearest Service Centre.

Please telephone call 1-877-762-7824 or click here in order to apply for a personal account or a business account.

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23. Tin can I become an E-ZPass transponder for my motorcycle?

Yeah. Yet, we do not currently take a transponder that is designed for employ with motorcycles. The transponder is designed to function best at an bending, similar to the one created by the windshield of a passenger vehicle. A transponder mounted on a motorcycle is at the client's "own risk and liability." Delight call 1-877-762-7824 for additional information and assistance.

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24. How exercise I install my E-ZPass transponders?

Each transponder comes with agglutinative mounting strips and easy-to-follow instructions. For your transponder to work consistently, it must be mounted properly, so follow the instructions carefully.

If y'all believe yous have your Eastward-ZPass mounted correctly only it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit i of our service centers to troubleshoot the issue.

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25. Do I get a discount on tolls if I take an East-ZPass?

Aye. Discounts on tolls are available through some toll facilities.

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26. What do I do if I buy a new car, move, or change my credit menu?

It is important to go along your E-ZPass account data current. Simply login with your username and password on this website to make whatever changes to your accost, vehicle information, or to update your credit card. You may likewise call 1-877-762-7824 to make these changes through our automated phone system or to speak to a Customer Service Representative. You lot will be asked for your Due east-ZPass account number and four-digit Pivot number.

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27. How do I use the Automatic Telephone Organisation?

Telephone call 1-877-762-7824. You volition be prompted to enter your E-ZPass business relationship number and four-digit Pivot number. Y'all tin can check your available balance and recent transactions, brand a payment, and update your credit card number, expiration date, telephone number and change your PIN number through our automatic organisation.

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28. What if I forget my Pivot Number?

Call 1-877-762-7824. Accept your personal information ready to give to a client service representative.

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29. How do I obtain an additional East-ZPass transponder?

Y'all tin order an additional transponder in any of these convenient means:

Asking an additional transponder on this website. Simply log in with your username and password. Then click on the Transponder tab.
Call 1-877-762-7824, or ane-800-828-1120 (for TTY users).
Visit 1 of our Service Centers or partner DMV locations.
Visit one of our select retail locations to obtain an On-the-Get East-ZPass transponder which tin can exist added to your existing account online.

The replenishment corporeality and the low balance level are increased for each additional transponder added to your E-ZPass account.

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30. How do I exchange a standard transponder for a Flex transponder?

There are several means to commutation your standard transponder for a Flex transponder:

Request an substitution by logging in to your account and selecting the "transponder" tab.
By calling the Service Center at 1-877-762-7824 and requesting an exchange.
By visiting one of our service centers.

When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring information technology to a Service Heart. Each Service Center also has a driblet box for your convenience after hours. If y'all cull to mail your transponder, please wrap the transponder in foil or insert it in the original Mylar pocketbook. If your transponder is lost, a $10 charge will apply for standard transponders.

Delight Note: Due to the higher cost of the Flex transponder, users who accept non used their Flex transponder for HOV transactions on Express Lanes for a prior twelve calendar month menstruum may be asked to exchange their Flex transponder for a standard transponder (at no cost).

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31. Do I need a Flex transponder?

Y'all will demand a Flex transponder only if y'all plan to travel with 2 or more people in the car on the 64 Express Lanes (Hampton Roads) and 66 Express Lanes Within the Beltway, or with three or more people in the car on the 95, 395, and 495 Limited Lanes. Due to the college cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on these facilities for whatever prior twelve-calendar month menses may be asked to exchange their Flex transponder for a standard transponder (at no toll).

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32. Are the funds in my East-ZPass account assigned to a particular transponder?

No. Each Due east-ZPass toll transaction, regardless of which of your transponders yous apply, deducts from your bachelor balance. Information technology works like a cell phone business relationship with prepaid phone minutes. All transponders on the account draw from the same bachelor balance.

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33. Can I become a statement to rails my expenses?

E-ZPass statement options are available to help you track your expenses. Monthly and Quarterly summary statements are bachelor online free of charge. Mailed statements are also bachelor starting at $2 per month.

You can also view your transaction history online past logging in to your account.

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34. Can I pay cash if I have an East-ZPass transponder in the motorcar?

Cash equally a payment type is not accepted on all toll facilities in Virginia. Visit the Price Roads folio on this website to sympathize if greenbacks is accepted on the toll road you are traveling. If you are traveling on a toll facility that accepts cash payment and you want to pay greenbacks at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. Otherwise, the cost could be deducted from your Eastward-ZPass account.

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35. Can I get a receipt at the tollbooth when I employ my E-ZPass?

No. Since E-ZPass is designed to speed up the toll process, receipts volition not be available at the lane when using E-ZPass. If you need details of your toll transactions, you can either log into your business relationship online or elect to receive detailed monthly statements, starting at $2 per month.

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36. What practise the lights at the tollbooth mean?

Low-cal notifications differ by Toll Facility, but the post-obit are some general descriptions:

Scarlet, Blue or White - A cherry, blue or white light indicates an unpaid price. If you lot are in a cash lane, terminate and pay the price. If you are non in a cash lane, for condom reasons, DO Non stop in the lane. These lights signal that your account is out of funds or at that place may be something wrong with your transponder or the manner it is mounted. Contact the Customer Service Center for help.

Yellow - This signals that your business relationship has reached the depression balance level and needs to be replenished. If y'all run across this light for more two consecutive days, contact the Customer Service Center. Please note that if enough cost transactions post to your account simultaneously, you may go directly from seeing a green lite to seeing a ruby-red, blue or white light. Also notation that the yellow low-cal is only available at some toll locations.

Greenish - Proceed. Your business relationship residual is to a higher place the low residuum level.

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37. Why are the posted speed limits at the toll booths so low?

The posted speed limits are set to ensure the safe of the price collectors and the drivers. Price plazas are very busy places and safety is a major business concern.

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38. Why is my E-ZPass transponder not working?

In that location can be a few reasons why your transponder isn't working properly, such as:

You ran out of funds in your business relationship.
Your transponder'south bombardment is running low.
Your transponder is improperly mounted.
Your transponder has not all the same been activated at the lane.
A recent payment has not all the same been received past the lane.

It can take upward to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and upwards to 48 hours in out-of-state lanes.

Please contact a Service Middle for assistance troubleshooting.

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39. How can I return or substitution my East-ZPass transponder if it is no longer working?

Mail your transponder to: E-ZPass Service Middle, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. Defended E-ZPass Service Centers in Norfolk and Portsmouth accept a drop box for your convenience afterward hours. If you lot cull to post your transponder, delight wrap the transponder in foil or insert information technology in the original Mylar bag and enclose a note requesting a replacement. In case of loss, a $10 charge will use for standard transponders and a $20 charge will utilise for Flex transponders.

In addition to these options, the following DMV locations volition accept transponders for return or substitution during normal business hours.

Please visit the E-ZPass Locations page on this website for hours of operation.

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twoscore. Tin I switch my E-ZPass transponder to another vehicle?

Yeah. Yous tin switch the transponder from one vehicle to another every bit long every bit you use it on a vehicle with the same vehicle type. Contact the Service Center at 1-877-762-7824 to request additional mounting strips so that y'all tin move your Due east-ZPass transponder betwixt vehicles.

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41. Can I use my E-ZPass transponder if I tow a trailer or my gunkhole?

Y'all tin switch the transponder from 1 vehicle to another as long as you employ it on the same vehicle type. If you tow a trailer or a boat, your vehicle type will change and and so you volition need to become a dissimilar transponder.

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42. Why am I charged if my E-ZPass transponder is lost, damaged or defaced?

When you return your transponder to us, we will either re-issue it to some other client, or send information technology back to the manufacturer. If it is lost, painted, marked permanently or damaged, nosotros cannot re-issue it and the manufacturer volition non take it dorsum. Therefore, nosotros must collect the $x or $20 lost/stolen fee.

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43. How do I close my E-ZPass business relationship?

You can request to close your account on this website. Simply log in with your username and password. Then click on the Close Account tab.

Mail your transponder(due south) to Eastward-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring information technology to a Service Center location. If you choose to mail service your transponder, please wrap the transponder in aluminum foil or insert it in the original Mylar bag and enclose a note requesting to close your business relationship. In case of loss, a $10 charge will employ for Standard transponders and a $20 charge will utilise for Flex transponders.

If you take lost your transponder and would like to close your account, provide a credit card number to pay for the lost fee. When all transponders on your account are returned or inactive, your account will be closed and a refund will exist processed within 30 days if there is a balance remaining in the account.

In add-on to these options, the following DMV locations will have transponders for return during normal business organization hours.

Delight visit the E-ZPass Locations page on this website for hours of operation.

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44 What should I practise if I plan to drive out-of-land?

A trip out-of-country or a change in your driving design may have an impact on your E-ZPass business relationship. Contact the Service Eye to cheque your available balance to exist sure you have acceptable funds for your tolls. You may also want to make a payment, adjust your replenishment amount and your low balance level.

It can have up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia toll plazas, and upwardly to 48 hours out-of-land. We recommend yous make changes to your business relationship several days in advance of your trip.

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45. Is my information secure with E-ZPASS Virginia?

E-ZPass Virginia has taken steps to safeguard the integrity of its data to prevent unauthorized access and to secure your personal information as it is communicated beyond this internet. These measures are designed to prevent corruption of data, block unknown or unauthorized admission to our systems and information, to provide protection of your private information and to protect data from interception during transmission.

Communication of personal data is protected through utilise of encrypted transmission using Internet standard SSL (Secure Sockets Layer). When you access your personal information, your web browser will automatically create a secure connectedness. We apply a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Certificate Authorisation, updated annually, to protect your website visit. In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the fine art security applications, and maintains annual Payment Carte du jour Industry (PCI) Data Security Standards Compliance for all operations and systems. Our systems are regularly scanned and to protect against new vulnerabilities.

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46. What is DRIVE SMART Virginia?

DRIVE SMART Virginia is a 501(c)(three) non-profit dedicated to raising traffic safety awareness amongst all route users in gild to save lives and reduce injuries on the roadways of Virginia. Our mission is advanced past fostering community partnerships, offer interactive simulator programs, giving workplace and school presentations, attending outreach events, advocating for traffic condom initiatives, and conducting an annual Distracted Driving Summit. DRIVE SMART Virginia also creates, designs, and distributes educational campaigns and materials.

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47. How can I make a donation to DRIVE SMART Virginia Education Fund?

You can donate when making a old online payment to your account or every time your account auto replenishes by credit card. For a 1-time payment, select the option on the Payment page in your account, enter the corporeality of the donation and click "Add together". To add an automatic donation every fourth dimension your account replenishes (reaches low balance) visit the Payments page and select Donations.

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48. Volition 100% of my donations to DRIVE SMART Virginia Education Fund stay in Virginia?

Yep, absolutely. DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. The Drive SMART Virginia team travels from Wise to Reedville and Fairfax to South Loma to deliver our important programs!

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49. Is my donation to the Bulldoze SMART Virginia Education Fund revenue enhancement-deductible?

DRIVE SMART Virginia is a 501(c)(three) non-turn a profit and 100% of your donation is deductible. You will receive an electronic mail receipt for each donation amount.

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l. Tin I cancel my recurring donation to Bulldoze SMART Virginia Education Fund?

Recurring donations tin can exist cancelled at any time by visiting the Payments folio in your account.

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51. Is there an administrative fee to collect my DRIVE SMART Virginia Educational activity Fund donation?

In guild to embrace costs and ensure that no taxpayer or toll dollars are used to fund this initiative, VDOT collects a minor authoritative fee from the donation amount. 100% of all funds distributed to Drive SMART Virginia are used to provide straight services.

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52. Inactive Business relationship?

If you haven't used your E-ZPass account to pay for a cost in the last 12 months you will receive an inactive business relationship notice. If you want to proceed your account open up, yous just need to contact us by email or phone and let us know.

Nosotros apply this process to return unused funds to customers who no longer demand their account and collect unneeded transponders that belong to the Republic. Delight reply to an inactive account notice inside 30 days.

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